KUNDA Helps Libyan Customer Upgrade Their Waterjet Machine with a Laser Height System

KUNDA Helps Libyan Customer Upgrade Their Waterjet Machine with a Laser Height System

At KUNDA, we always believe that a good machine should grow together with the customer’s business. Recently, we received an order from a long-term customer in Libya, who wanted to upgrade his existing WaterJet Cutting Machine to improve cutting quality — especially for ceramic tiles, where precision and height stability are crucial.

Instead of replacing the entire machine, the customer hoped to upgrade key components to extend the machine’s life and improve its performance. This is exactly the kind of request we enjoy handling, because it reflects what KUNDA is best at:
helping customers upgrade, improve, and adapt their equipment to new requirements.

Understanding the Customer’s Needs

During discussions, the customer explained that tile cutting often suffered from small height variations, causing minor edge defects.
To solve this issue once and for all, our engineering team recommended installing a Laser Height Measurement System — the same advanced sensing technology used in high-end waterjet models.

This system automatically detects surface height, keeps the cutting head at the ideal distance, and ensures clean edges with zero risk of scratching or uneven cuts.
For tile cutting, the improvement is immediate and very noticeable.

Multiple Upgraded Components Prepared for the Customer

Based on the customer’s upgrade plan, we configured a full package of accessories, including:

1. Laser height measurement system (high-precision model)
2. New cutting head assembly
3. High-pressure tubing and connectors
4. Waterjet abrasive control components
5. Maintenance kits and spare parts

Every part was selected according to the customer’s machine model and cutting requirements to ensure perfect compatibility.

What made the customer even happier was that KUNDA keeps large quantities of waterjet accessories in stock — which means no waiting, no delays.
As soon as the order was confirmed, our warehouse team immediately prepared the components and arranged shipment.

Fast Delivery, Fast Installation

Thanks to our strong inventory, all upgrade components were packed and shipped within just a few days.
The customer was surprised and said:
"I didn’t expect the upgrade parts to be ready so quickly. KUNDA is always fast!"

After receiving the parts, the customer can complete installation with the guidance of our technical team. Once upgraded, the machine will:

1. Cut tiles with smoother edges
2. Automatically adjust height in real time
3. Reduce nozzle collisions
4. Improve long-term cutting stability

KUNDA Continues Supporting Machine Upgrades Worldwide

This Libyan order is just one example of how KUNDA helps customers worldwide extend the life of their machines while improving performance through smart upgrades.

Whether it’s:

1. Adding a laser height system
2. Upgrading pumps
3. Installing new cutting heads
4. Improving abrasive delivery
5. Or customizing complete waterjet solutions

KUNDA is always ready with the right components — and the speed to deliver them.

Upgrading a waterjet machine should be simple, efficient, and worthwhile.
For our Libyan customer, we turned a standard machine into a more precise, tile-ready cutting system with fast delivery and a custom configuration.

At KUNDA, we don’t just sell machines —
we help customers upgrade, evolve, and keep their production running at its best.